Making first impressions count: Palmer & Partners
Palmer & Partners, a leading independent estate agency in Suffolk and Essex, wanted their email marketing to do more than just land in inboxes – they wanted it to spark conversations and build trust from the very first message.
The brief
Managing Director John Palmer wanted a welcome email that would showcase their expertise and set them apart from other agencies in East Anglia. The existing content wasn’t capturing what made Palmer & Partners special.
Getting to the heart of it
I worked with John and his team to develop a new approach that now:
- speaks in a more conversational, approachable way
- brings Palmer & Partners’ impressive results to life with concrete figures
- focuses on what matters most to potential clients
- makes it clear and simple how to take the next step.
The results
Palmer & Partners’ new email marketing conveys their unique strengths clearly and succinctly. It covers all the key marketing messages without overwhelming readers with unnecessary details (which have been moved to the website).
We were impressed with Karen's creative skills in supporting us with a recent project. Karen took time to listen, ask relevant questions, and get a real feel of our independent estate and lettings agency. She delivered great content, and we wouldn't hesitate to approach her again in the future.
Melanie ClohosyPalmer & Partners